MS Dynamics CRM Migration and Development Minneapolis

What is MS Dynamics CRM?

MS Dynamics CRM is a Microsoft customer relationship management application. Microsoft offers the application both as an on premise and in cloud version. The latest 2016 version of the application is called MS Dynamics 365 and comes with various modules, including Sales, Marketing, Customer Service, Financials, Operations and Project Management. Users can choose a modules to start and add additional one as needed.

Why use a CRM solution?

Helps sales and marketing track potential and existing customers
Provides metrics on sales and marketing efforts
Provides automated reminders for customer follow up and communications
Provides platform for building custom solutions, including customer service

INTELLIXION MS DYNAMICS CRM SERVICES

Application Planning and Configuration
Implementation and upgrades
Workflows for Automated lead and case routing
Installation and Role-based security definitions
Data migration from other systems
Microsoft Dynamics CRM customizations
Integration with Active Directory, Exchange Server
Microsoft SQL Server Reporting Services Report Development
Enhancing Dashboards and Role centers
xRM development for business solution applications
Contact center implementations
Integration of Microsoft Dynamics CRM with various ERPs
Ongoing monthly support